Let’s work together.
Our Mission:
Striving to deliver tailored and smart solutions to small business owners to increase their profit margins.
Character.
The character of a person is the qualities they have that make them distinct from other people. Good character and integrity is essential to the Core Values at The Merchant Way. Doing what is best for a merchant is at the heart of what we do.
Consistency.
We will be there through thick and thin with you. We know that as business owners there are great times and there are tough times. We also, know that you need some one you can rely on. At The Merchant Way, we really do care about your success as much as you do.
Credibility.
We have the partners, lenders, and relationships that give us the unique network to help you obtain the best business solutions. We are respected and will work tirelessly to get you the best of the best for your business.
I’m Tom Coughlin, the CEO of The Merchant Way. I started The Merchant Way after working at a processing company early in my career. I saw that the company I was working for and other companies were charging exorbitant fees and cheating small business owners out of earnings. As I learned more about the business, I decided there had to be another way. I had to do something. That’s when I started The Merchant Way in March of 2020.
We are a no extra fees, no nonsense, completely transparent company with a team of great support agents.
Opening during COVID-19 wasn’t easy, but we saw so many businesses having tough times, that it motivated us to do more and keep lowering our fees more. That’s why we do business three ways:
With customer’s bottom lines prioritized first,
Providing the best technology and processing solutions,
With great, caring customer service.
We hope you join our processing family so we can ensure you get processing done, The Merchant Way.
Sincerely,
Tom Coughlin, PhD
CEO & Owner
How it all started.
Chat With Us.
Schedule a free chat to find out what works for your business.